FROM THE CAPTAIN'S LOG
Start Building Direct Connections
DECEMBER 2024
Every dollar counts when running a small business. That’s why email marketing is one of the most effective tools at your disposal.
For every $1 spent on email marketing, the average ROI is $36. That’s higher than most other marketing channels, including social media and paid ads. Not to mention, unlike social media algorithms, emails land directly in your customer’s inbox, giving you a better chance to connect with your audience.
To make the most of this high-ROI channel, follow these best practices to set up an email marketing program that drives results.
Best Practice Checklist
1. Choose the Right Platform
Platforms like Mailchimp offer tools to design, send, and track emails and can easily be integrated into your website.
2. Build a Quality Email List
- Encourage sign-ups with discounts or free resources.
- DON’T buy email lists. It’s not a good investment; you’d get a bigger bang for your buck by partnering with another business and leveraging their newsletter.
3. Stay Compliant
Follow regulations like the CAN-SPAM Act by including an unsubscribe option and not misleading your audience.
4. Create Value Add Content
-Write attention-grabbing subject lines (aim for 6-10 words).
-Use visuals and short, clear text to engage readers.
-Always include a clear call-to-action (CTA).
5. Be Consistent, Not Overwhelming
Send emails regularly but avoid spamming. A good starting point is 1-2 emails per month.
6. Automate for Efficiency
Set up automated campaigns like welcome emails, abandoned cart reminders, and post-purchase thank-yous to save time.
7. Track Performance
Monitor open rates, click-through rates, and conversions to see what’s working and most importantly, learn from your flops. They will be your best barometer to help you iterate.
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